Privacy Policy

Last updated: November 11, 2026

Massage Therapy by Krissy (“we,” “us,” or “our”) operates the website massagetherapybykrissy.com (the “Site”) and provides massage therapy and skin care services from our studio in San Antonio, Texas. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using the Site or our services, you agree to the practices described here. If you do not agree, please do not use the Site.

Information we collect

Information you give us. When you fill out our contact or Refer a Guest forms, book an appointment, buy a gift card or membership, or reach us by phone or email, we collect details such as your name, email address, phone number, and the contents of your message. For referrals, we also collect the name and contact information you provide for the person you refer. When you book or pay, our booking and payment providers collect appointment and payment details on our behalf.

Information collected automatically. When you visit the Site, we and our service providers automatically collect certain information through cookies and similar technologies, including your IP address, device and browser type, pages viewed, links clicked, the website you came from, and general location. See our Cookie Policy for details.

Information from third parties. We may receive information from our booking system, payment processors, review platforms such as Google, and analytics and advertising partners such as Google and Meta.

How we use your information

• To schedule, provide, and manage your appointments and services.
• To respond to your questions, requests, and referrals.
• To process payments, memberships, and gift cards.
• To send appointment reminders and confirmations, and, where permitted, promotional messages you can opt out of at any time.
• To operate, maintain, secure, and improve the Site and our services.
• To understand how the Site is used and to market our services, including through analytics and online advertising.
• To prevent fraud and comply with our legal obligations.

Cookies, analytics, and advertising

We use cookies and similar technologies for essential site functions, analytics, and advertising. This includes Google Analytics and Google Ads, and the Meta (Facebook) Pixel, which help us understand site traffic and show relevant ads on other platforms. Depending on your state, this may be considered “targeted advertising” or the “sale” or “sharing” of personal data. You can opt out as described in “Your choices and rights” below and in our Cookie Policy.

How we share your information

We do not sell your personal information for money. We share personal information only as described here:

• Service providers that help us run our business, such as our booking and scheduling system, payment processors, email and hosting providers, and security services including Cloudflare. They may use your information only to perform services for us.
• Analytics and advertising partners such as Google and Meta, which may receive information about your use of the Site through cookies and pixels. Depending on your state, this may be treated as a sale or sharing of personal data for targeted advertising.
• Legal and safety purposes, when we believe disclosure is necessary to comply with the law, enforce our Terms, or protect the rights, property, or safety of our clients, our staff, or others.
• Business transfers, in connection with a merger, sale, or other transfer of our business or assets.

Data retention

We keep personal information for as long as needed to provide our services, maintain business and financial records, resolve disputes, and meet our legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Your choices and rights

• Marketing. Opt out of promotional emails using the unsubscribe link, or of texts by replying STOP. We may still send non-promotional messages about your appointments.
• Cookies and tracking. Manage cookies through our cookie banner and your browser settings. See our Cookie Policy.
• Targeted advertising and “Do Not Sell or Share.” Opt out of the use of your information for targeted advertising through our cookie banner, by enabling the Global Privacy Control (GPC) signal in a supported browser, or by contacting us.
• Google and Meta. Opt out of Google Analytics at tools.google.com/dlpage/gaoptout, manage Google ad settings at adssettings.google.com, and adjust Meta ad preferences in your Facebook or Instagram account settings.

Depending on where you live, you may have additional rights:

• Texas residents. Under the Texas Data Privacy and Security Act, you may have the right to confirm whether we process your personal data, access it, correct inaccuracies, request deletion, obtain a portable copy, and opt out of targeted advertising, the sale of personal data, and certain profiling. You may also appeal a decision we make about your request.
• California and other states. Residents of states with privacy laws may have similar rights, including the right to know, delete, correct, and opt out of the sale or sharing of personal information, and the right not to be discriminated against for exercising these rights.

To exercise any of these rights, contact us at [email protected] or (210) 391-7588. We will verify your request and respond within the time the law requires. You may use an authorized agent to submit a request on your behalf.

Children’s privacy

The Site and our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will delete it. Services for minors are arranged through a parent or legal guardian.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

Third-party links

The Site may link to third-party websites and services, such as our online booking system and social media pages. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version here and revise the “Last updated” date above. Your continued use of the Site after changes take effect means you accept the updated policy.

Contact us

Massage Therapy by Krissy
10615 Perrin Beitel Rd, Ste 301, San Antonio, TX 78217
Phone: (210) 391-7588
Email: [email protected]