Massage Membership

This Monthly Membership Agreement is entered into between Massage Therapy by Krissy and the undersigned individual. By enrolling in this membership, the Member agrees to the following terms and conditions:

1. Membership Benefits:

• Members may choose from the following membership options:

1. 60-minute membership: One (1) 60-minute massage per month.
2. 90-minute membership: One (1) 90-minute massage per month.
3. 120-minute membership: One (1) 120-minute massage per month.

• Additional massages within the same month will be available at a discounted member rate.
• Rollovers are not allowed unless there is an emergency.
• Members have 60 days to use any credits from a cancelled or frozen membership.
• Members may gift their membership credits to a friend or family member since rollovers are not allowed.
• Exclusive member-only discounts on services and retail products.

2. Membership Fee & Payment:

• The monthly membership fee is to be determined by which membership you select.
• Payment is automatically charged to the Member’s designated payment method on the same date each month.
• A declined payment must be resolved within 3 days, or membership benefits may be suspended.

3. Appointment Scheduling & Cancellation Policy:

• Members are responsible for scheduling their monthly massage.
• A minimum 24-hour notice is required for cancellations or rescheduling.
• Late cancellations or no-shows will result in the forfeiture of the monthly massage for that billing cycle.

4. Membership Term & Cancellation:

• This is a month-to-month membership, requiring a minimum three (3) month commitment.
• If a Member chooses to cancel their membership before the three-month commitment is met, they will be back charged for the previous months at the standard non-member rate, effectively erasing any membership discounts received.
• Membership auto-renews each month unless the Member provides a written cancellation request at least 15 days before the next billing cycle.
• Cancellations cannot be made over the phone. A written cancellation request must be submitted at least 15 days prior to the next billing date to be processed.

5. Freezing or Pausing Membership:

• Members may request to freeze their membership for up to two (3) months per calendar year.
• Freezing a membership must be requested in writing, and no charges will occur during the freeze period.
• Unused massages will remain available for use 60 days after the membership resumes.

6. Liability Waiver:

• Members understand that massage therapy is not a substitute for medical care.
• Member agrees to disclose any health conditions that may affect treatment and releases the Provider from any liability resulting from undisclosed conditions.

7. Modifications & Termination:

• Provider reserves the right to modify membership terms with 30 days’ notice.
• Provider may terminate this Agreement at any time if the Member violates policies or engages in inappropriate behavior.

8. Agreement Acknowledgment:

 By signing below, the Member acknowledges that they have read, understand, and agree to the terms outlined in this Agreement.